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Alenux
(@alenux)
Active Member Customer
Newbie

Hi, my username is Alenux and all though I have waited more than 24 hours, I still don't see my points reflected in my account. I was able to search for my username on both sites ( https://folding.extremeoverclocking.com/user_summary.php?s=&u=746126 and  http://folding.stanford.edu/stats/donors) and I can see my points and WU completed, but for some reason is not syncing on the site  https://www.cryptobullionpools.com/accountdetails.  

 

Can an admin verify this information and get back to me to understand if I'm doing something wrong? Thanks

Quote
Posted : 27/12/2017 12:18 pm
nxtgencowboy
(@nxtgencowboy)
Admin
Newbie

What username did you signup with on Cbpools?

ReplyQuote
Posted : 28/12/2017 9:24 am
Alenux
(@alenux)
Active Member Customer
Newbie

Alenux. It's the same I'm using for folding. I also verified and I'm folding for this team.  https://folding.extremeoverclocking.com/user_summary.php?s=&u=746126

ReplyQuote
Posted : 28/12/2017 12:30 pm
Alenux
(@alenux)
Active Member Customer
Newbie

See a screenshot of my logon page. 

ReplyQuote
Posted : 28/12/2017 12:31 pm
nxtgencowboy
(@nxtgencowboy)
Admin
Newbie

Make sure the Cbpools name and [email protected] username are exact...  Caps and all 

ReplyQuote
Posted : 28/12/2017 1:15 pm
Alenux
(@alenux)
Active Member Customer
Newbie

I can't control the capitalization of my username at cryptobullionpools 

My username is Alenux both in @folding and cryptobullionpools. Shouldn't that be enough? 

ReplyQuote
Posted : 28/12/2017 1:19 pm
nxtgencowboy
(@nxtgencowboy)
Admin
Newbie

The A in your name is not capital on the pool when you signed up.   Sign up again with a capital A 

ReplyQuote
Posted : 28/12/2017 2:18 pm
Alenux
(@alenux)
Active Member Customer
Newbie

I can't because it says that the account is already found. 

Can an admin delete my 'alenux' account so that I can create the 'Alenux' account? 

ReplyQuote
Posted : 28/12/2017 2:40 pm
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