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[email protected] client will not open  

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Ldra02
(@ldra02)
Eminent Member Customer
Newbie

My F@H client will not open all of a sudden, and even after a reinstall and reboot, I'm still not able to open the program.

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Posted : 18/11/2016 12:16 pm
wilding2004
(@wilding2004)
Estimable Member Customer
Newbie

We're going to need a bit more info. There is a potential bug in the windows installer for the beta client on Win 10. That could be it.

Have you checked to see if any f@h processes are running?

ReplyQuote
Posted : 18/11/2016 3:25 pm
Ldra02
(@ldra02)
Eminent Member Customer
Newbie

No processes running, I had it working for quite a long while and it just quit a couple days ago and refused to run. I'm on Windows 10, fully updated. It used to start with Windows, but now even when I double click the icon it thinks for a split second but there is no response beyond that, no processes that come up, nothing in the tray.

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Posted : 19/11/2016 12:23 am
CygnusXI
(@cygnusxi)
Reputable Member Customer
Curecoin Community Superstar
5 Year Member
Newbie

Maybe start with looking in C:UsersusernameAppDataRoamingFAHClient
It should contain 5 folders and 5 files including some logs and the most recent will be in the root there, you might find some clues in those log files or can copy / paste that log into a

 code space

we may be able to help.
Next programfiles/fahclient to see if its empty. If any of these are empty than I would suggest reinstalling the program completely. If the appdataroaming has works units you can copy them and try to salvage them.
Let us know what the progress is

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Posted : 20/11/2016 10:28 pm
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