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CURE vanished on the way to Bittrex  

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Aurum
(@aurum)
Active Member Customer

I sent 2870.76669 CURE from my wallet v1.9.4.1-CUR to my Bittrex deposit address on 12/22/2018 10:45. The deposit has never been received and no Pending Deposit has been posted.

Bittrex tech support says they don't see it on the blockchain and so they cannot do anything to recover my CURE.

How can I get my CURE back???

Status: 1397 confirmations
Date: 12/22/2018 10:45
To: Bittrex BEffvzBm9YftcWvNpRfGPbXcSyy1oRr4M9
Debit: -2870.76559 CUR
Transaction fee: -0.0011 CUR
Net amount: -2870.76669 CUR
Transaction ID: 59249dca597c1e1e1948a90828397db7e6d694e7450b621339cc1450b69b0025

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Posted : 04/01/2019 5:57 pm
Aurum
(@aurum)
Active Member Customer

Hello, Is anybody there???

ReplyQuote
Posted : 15/01/2019 4:54 pm
nxtgencowboy
(@nxtgencowboy)
Member Admin

Update to the latest wallet, let the wallet sync and see if the funds return.   

 

https://curecoin.net/knowledge-base/resources/where-can-i-get-a-curecoin-wallet/

 

Join our discord and we can help you in real time.

https://discord.gg/2FDg8nu

ReplyQuote
Posted : 17/01/2019 9:39 am
chris21010
(@chris21010)
Member Moderator

you used the prefork wallet. you need to update to v2.0.0.2 and your funds should show back in your wallet. you essentially made a BCH trade while trying to send BTC as your wallet is not on the officially supported fork.

ReplyQuote
Posted : 17/01/2019 9:40 am
Aurum
(@aurum)
Active Member Customer

If that would work then why didn't my CURE appear in my Bittrex wallet since they converted to 2.0 wallet before I heard of it???

Ok, I'll try it.

I had a Discord account but when I tried to login it refused me.

ReplyQuote
Posted : 17/01/2019 1:03 pm
Aurum
(@aurum)
Active Member Customer

May wonders never cease. My CURE are now settled in to my Bittrex account. Thank you.

ReplyQuote
Posted : 17/01/2019 3:03 pm
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