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[Sticky] Read First Before Posting About Points or PIN
Pin resets - Pin resets are no longer available. There are steps that can be taken to recover an old account. Recovery assistance is only available in rare cases for legacy folding accounts. User ID # must be less than 10,000 and the account must have more than 1 million pdd folded. It's possible to have autopay enabled on accounts up to user ID 14,000. In most cases, if you do not already have a curecoin address entered into your account settings this request likely can not be completed. If you are unable to get an old account fixed, please start a new account.
Not seeing points - Points can take up to 24 hours to be reflected on the folding pool. Please wait this amount of time before. This wait starts AFTER you submit your first completed work unit. If you have not completed at least one work unit you will see no progress on the folding pool. Please also check that your [email protected] name matches your pool user name exactly. Verify that you are folding for team # 224497 (curecoin). You can check to see that you are submitting work correctly EOC Stats and [email protected] .